device not found

Topics related to the Dataman 48Pro2
lmcamoes
Posts: 1
Joined: 18 Jan 2019 13:45

device not found

Postby lmcamoes » 18 Jan 2019 13:47

From one moment to the other the software cant connect to the 48PRO2

L0018: >> 2019.Jan.18, 13:13:06
L0019: Scanning port(s) for Dataman-48Pro2 .................. found at port USB.
L0020: Establishing connection ... failed. (EC:0104/DE:FFFFFFFF/SN:1176-01938)
L0021: Programmer cannot be accessed.
L0022:
L0023: >> 2019.Jan.18, 13:13:20
L0024: Opened window "Find programmer".
L0025:
L0026: >> 2019.Jan.18, 13:13:21
L0027: Scanning port(s) for Dataman-48Pro2 .................. found at port USB.
L0028: Establishing connection ... failed. (EC:0000/DE:00000000/SN:1176-01938)
L0029: Programmer cannot be accessed.
L0030:
L0031: Program starts in demo mode.
L0032: Selected programmer: Dataman-48Pro2.
L0033: Unknown programmer hardware (DS-SN:00000)!
L0034:
L0035: Firmware or hardware version of connected programmer isn't supported by this version of control program.
L0036: Use please SW from delivery or latest version from manufacturer's web-site.


I updated the sw to the latest version and same result.

Any suggestions?

Dataman (Neil Parker)
Posts: 931
Joined: 10 Nov 2011 09:51

Re: device not found

Postby Dataman (Neil Parker) » 18 Jan 2019 16:08

Hello lmcamoes,

Please generate a problem report (Help > Create problem report) from within the control software and email the resulting ZIP file to our support team for analysis ([email protected]).

Once received, someone will be in contact with you to advise the next steps.

Best regards,


Neil Parker
Dataman Programmers


Return to “Dataman 48Pro2”

Who is online

Users browsing this forum: No registered users and 2 guests