Lifetime Support

Topics related to the Dataman 48, 48LV, 48XP and 48UXP
Guest
Posts: 723
Joined: 09 Nov 2011 17:16

Lifetime Support

Postby Guest » 11 Nov 2011 11:42

I bought a Dataman 48LV for USD 1295 on 2001.
When i bought it, there were other programmers for around USD 300 that offered almost the same features as Dataman.
What motivated me to buy the Dataman programmer, was an article that appeared at Circuit Cellar magazine, that said Dataman had Lifetime Support.
At this time i want to program a PIC16F628A and i can't.
The only way is upgrading to 48XP but this implicates spending USD 395.
I think this is not "Lifetime Support". For you it would mean a minimum effort to support an "A" suffix for PICs on my current hardware.
I always told my colleagues that the best programmer that they could buy was Dataman 48, but i no longer feel comfortable recommending this product because of your "forced upgrade" policies.

Pedro A. Morinico

Dataman (Neil Parker)
Posts: 931
Joined: 10 Nov 2011 09:51

Re: Lifetime Support

Postby Dataman (Neil Parker) » 11 Nov 2011 11:42

Hi Pedro,

The forced upgrades as you call them are unavoidable, as technology changes we have to keep up and sometimes the hardware that is available to us reaches its limits and we have to redesign certain parts of it. We offer this as an upgrade where possible as opposed to an entirely new programmer. £225 or £795.

Regards

Neil


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