Problem with 48Pro...Help please

[Guest]

Just purchased the Dataman 48PRO because your 48XP that I already own did not support the IntelJS28F128P33B flash. Anyway, I continue to get the following error:

Programming device: Intel JS28F128P33B [TSOP56].
L8625: Device insertion test ...
L8626: Device insertion test - error!
L8627: Bad contact at pin(s) 4 of ZIF.
L8628: Elapsed time: 0:00:00.7

Now, I have tired 6 different brand new flash with two different DIL48/TSOP56 ZIF and all fail with the same error. I have also ran the self test with your diagnostic pod-type I and it passed all tests. This unit is brand new, both ZIFs I have tired are brand new but yet I still can not get this thing to work.

I am using PG4UW v2.36/03.2007

What do I do? I need help really quick please.

Darrell

[Guest]

Darrell make shure you have the right adapter (Dil48/TSOP56 Zif 18.4mm Flash-5) in the zif socket.
1st try flipping the adapter end for end it may be inserted backwards
2nd inspect the socket verry close and make shure there is nothing out of place and every things looks even and in good working condition (its saying that pin 4 in not conected or shorted out to a pin next to it)
3rd you can try disableing the the insertion test ONLY if your shure you have it inserted right or you may damage the flash.
4th you can try the settings for the JS28F640P33B Flash and disable device verification to see if it is in the software end.

I know there is usualy nothing wrogn other then simple miss alignment of the packages that causes errors like pin contact and over current on a pin.

Hope this helps
JKW

[Guest]

Darrell make shure you have the right adapter (Dil48/TSOP56 Zif 18.4mm Flash-5) in the zif socket.
1st try flipping the adapter end for end it may be inserted backwards
-->When I tried this I got "Bad Contact at pins 28 of ZIF error...

2nd inspect the socket verry close and make shure there is nothing out of place and every things looks even and in good working condition (its saying that pin 4 in not conected or shorted out to a pin next to it)
-->Did this under a scope and all connections are fine. Check both of my ZIFs...

3rd you can try disableing the the insertion test ONLY if your shure you have it inserted right or you may damage the flash.
--> Tried disabling the check and the following was produced:
L0170: Programming device: Intel JS28F128P33B [TSOP56].
L0171: Checking device ID ...
L0172: Programming Flash ...
L0173: Programming Flash - error!
L0174: ADR=2DFh, DO=FF00h,DI=3723h, ST=0h
L0175: Elapsed time: 0:00:00.1

4th you can try the settings for the JS28F640P33B Flash and disable device verification to see if it is in the software end.
--> Still received the 'Bad contact at pin 4 of ZIF error.

-->Just for grins I disabled the Device check and insertion test... this is the error:
L0243: >> 09.04.2007, 09:52:09
L0244: Programming device: Intel JS28F640P33B [TSOP56].
L0245: Programming Flash ...
L0246: Programming Flash - error!
L0247: ADR=2DFh, DO=FF00h,DI=3F03h, ST=0h
L0248: Elapsed time: 0:00:00.1

I know there is usualy nothing wrogn other then simple miss alignment of the packages that causes errors like pin contact and over current on a pin.
-->Losing my mind here, I have just never had problems with Dataman programmers before and in my career have programmed thousands with ZIF style sockets so from a physical placement I am no noob.

Thanks for the help... anyone else, close to returning this unit for a refund.
Hope this helps
JKW

[Guest]

I now went back and placed the flash in the ZIF using a scope, so I know for a fact the pins are aligned properly...
The funny thing is now I have bad contacts at pins 4 and 25 of ZIF. That was on ZIF #1, removed this one and added AIF #2 and I am back to pin 4 only. Again, both flash chips were placed in the ZIF using my scope, I can see everything very well and the pins are aligned. This is frustrating.

Darrell

[Dataman (Neil Parker)]

Hi Darrell

Sorry but we had the Easter break and were not in the office on the 6th and 9th. I have passed your question onto the engineers who are looking into it now.

I will let you know as soon as I hear back from them.

Neil

[Dataman (Neil Parker)]

Hello Darrell,

Our engineers are terribly sorry as they found a typo in the code (insertion test).

The insertion test bug is fixed, new code will be issued in version 2.37 software (12.4.07)

In the mean time please disable insertion test. This will allow you to program the devices.

I will post a link for the new software tomorrow.

Neil

[Guest]

Hello Darrell,

Our engineers are terribly sorry as they found a typo in the code (insertion test).

The insertion test bug is fixed, new code will be issued in version 2.37 software (12.4.07)

In the mean time please disable insertion test. This will allow you to program the devices.

I will post a link for the new software tomorrow.

Neil

If you notice my previous post I had already tried disabling the insertion test but the programing still failed. See below, I copied it here

Tried disabling the check and the following was produced:
L0170: Programming device: Intel JS28F128P33B [TSOP56].
L0171: Checking device ID ...
L0172: Programming Flash ...
L0173: Programming Flash - error!
L0174: ADR=2DFh, DO=FF00h,DI=3723h, ST=0h
L0175: Elapsed time: 0:00:00.1

Darrell

[Dataman (Neil Parker)]

Hello Darrell,

Are the chips failing at the same addresses each time or are they all different?

We have some samples of this chip here but cannot recreate the problem you are describing.

Since Friday we've tested the repetitive programming of JS28F128P33B -
100 cycles without error (random data for each cycle).
I believe the problem is somewhere else, but not in the software.

I really don't understand this situation. The programmer is OK(selftest result), programming adapters are also OK, chips are new, ... and still there is a problem.

We also have a few programming adapters and 3 sample chips - and no errors have occured here.
The insertion test error occurred just 3 times, not always on the same pin, but randomly. This is expected.

I see only one solution - please send one programming adapter and one chip to us.

I know it is strange, but how do you catch a ghost?


Neil

[Guest]

Thanks Neil, I am working with your team in Florida, they already inspected my sockets and sent them back to me. I am downloading the new software now and will get back to you with my results. Can you send me the settings your engineers used to program their chips?

Darrell

[Dataman (Neil Parker)]

Hi,

Below is the part of the log showing the device settings:

L0017: Selected device: Intel JS28F128P33B [TSOP56].
L0018: Buffer "Alloc operation" time elapsed: 438 ms
L0019: Buffer checksum in range of device [0h..7FFFFFh]: FF000000h
L0020: --------------------------
L0021: Device operation options:
L0022: --------------------------
L0023: - Addresses
L0024: Split: None
L0025: - Insertion test
L0026: Insertion test: Enable
L0027: Device ID check: Enable
L0028: - Command execution
L0029: Erase before programming: Enable
L0030: Blank check before programming: Enable
L0031: Verify after reading: Enable
L0032: Verify: Once
L0033: - Programming parameters
L0034: [x] Flash
L0035: [ ] User Protection register
L0036: ---- End of options list ----
L0037:
L0038: Selected device: Intel JS28F128P33B [TSOP56].
L0039: Buffer checksum in range of device [0h..7FFFFFh]: FF000000h
L0040:
L0041: >> Log file created at 16.04.2007 07:34:31
L0042: Log file name: C:\Documents and Settings\User\Desktop\report.rep
L0043: Log file mode: New (rewrite)
L0044: Buffer "Checksum operation" time elapsed: 2266 ms
L0045:
L0046: >> 16.04.2007, 07:34:53
L0047: Programming device: Intel JS28F128P33B [TSOP56].
L0048: Buffer checksum in range of device [0h..7FFFFFh]: FF000000h
L0049: Device insertion test ...
L0050: Checking device ID ...
L0051: Erasing device ...
L0052: Device blank checking ...
L0053: Programming Flash ...
L0054: Verifying device with buffer ...
L0055: Programming Flash - done.
L0056: Elapsed time: 0:02:41.6
L0057: Buffer "Random Fill operation" time elapsed: 750 ms
L0058:
L0059: Buffer is filled with random data.
L0060:
L0061: >> 16.04.2007, 07:38:58
L0062: Programming device: Intel JS28F128P33B [TSOP56].
L0063: Buffer checksum in range of device [0h..7FFFFFh]: 7F7E0846h
L0064: Device insertion test ...
L0065: Checking device ID ...
L0066: Erasing device ...
L0067: Device blank checking ...
L0068: Programming Flash ...
L0069: Verifying device with buffer ...
L0070: Programming Flash - done.
L0071: Elapsed time: 0:04:08.1
L0072: Repetitive loop: 1
L0073: Buffer "Random Fill operation" time elapsed: 797 ms
L0074:
L0075: Buffer is filled with random data.

Hope this helps.

Neil