Dataman48 malfunctionning

Topics related to the Dataman 48, 48LV, 48XP and 48UXP
Guest
Posts: 723
Joined: 09 Nov 2011 17:16

Dataman48 malfunctionning

Postby Guest » 11 Nov 2011 10:51

Hi,
we ve got a dataman 48. Yesterday this unit stop functionning.

Which kind of support your company provide (we are in france near paris).

Is there classical problem (Power Supply ...) we can try to remedy ourself ?

Is there a "repair yourself manual" so we can remedy th problem ourself

thanks for your help

Stephane

Dataman (Neil Parker)
Posts: 931
Joined: 10 Nov 2011 09:51

Re: Dataman48 malfunctionning

Postby Dataman (Neil Parker) » 11 Nov 2011 10:52

Hi Stephane,

The Dataman 48 programmer has a 3 year warranty as standard, if you purchased the unit within this period please send back to our UK office for repair free of charge. if the unit is over 3 years old we have a standard repair charge of GBP 95.00. Our turnaround time is 2-3 days.

If you have any further queries please get back in contact,

Best regards,

Neil


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