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Dataman48 malfunctionning

Posted: 11 Nov 2011 10:51
by Guest
Hi,
we ve got a dataman 48. Yesterday this unit stop functionning.

Which kind of support your company provide (we are in france near paris).

Is there classical problem (Power Supply ...) we can try to remedy ourself ?

Is there a "repair yourself manual" so we can remedy th problem ourself

thanks for your help

Stephane

Re: Dataman48 malfunctionning

Posted: 11 Nov 2011 10:52
by Dataman (Neil Parker)
Hi Stephane,

The Dataman 48 programmer has a 3 year warranty as standard, if you purchased the unit within this period please send back to our UK office for repair free of charge. if the unit is over 3 years old we have a standard repair charge of GBP 95.00. Our turnaround time is 2-3 days.

If you have any further queries please get back in contact,

Best regards,

Neil